SMS Terms & Conditions
These SMS Terms & Conditions govern text message communications sent by the business operating this website.
SMS Program Description
Our SMS messaging service is used to communicate with customers and individuals who have expressly consented to receive text messages from us.
Messages may include appointment scheduling and reminders, service updates, account notifications, responses to customer inquiries, customer service communications, and other informational or transactional communications related to your relationship with us.
Consent to Receive SMS Messages
You may opt in to receive SMS communications by providing your mobile telephone number and expressly consenting to receive text messages from us.
Consent to receive SMS messages is optional and is not a condition of purchasing any goods or services.
Your consent applies only to communications from us. SMS consent is not transferable to another business, third party, or affiliate.
Verbal SMS Consent
Customers may provide consent verbally when speaking with our staff by telephone or in person.
Before opting a customer into SMS messaging, a staff member asks:
“Would you like to receive text messages from us regarding appointments, services, account information, and customer service? Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out or HELP for assistance. Consent to receive text messages is not a condition of purchasing goods or services. Our Privacy Policy and SMS Terms & Conditions are available on our website.”
The customer must provide an affirmative verbal response, such as “yes,” before being opted in to receive SMS communications.
If the customer does not affirmatively consent, the customer will not be opted in and SMS messages will not be sent.
Message Frequency
Message frequency varies depending on your interactions with us and the services you have requested.
Message and Data Rates
Message and data rates may apply depending on your wireless carrier and mobile service plan.
Opt-Out – STOP
You may opt out of SMS communications at any time by replying STOP to any message.
After submitting an opt-out request, you may receive a final confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages unless you subsequently provide consent to receive them again.
Help – HELP
For assistance, reply HELP to any message or contact us using the contact information provided on this website.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to the effective transmission and operation of your wireless carrier’s network and is not guaranteed.
Privacy and SMS Data
Information collected through our SMS program is handled in accordance with our Privacy Policy.
We do not share, sell, rent, or provide mobile phone numbers, SMS opt-in data, or messaging consent to third parties or affiliates for marketing or promotional purposes.
SMS opt-in data and messaging consent are provided directly to us and are not transferable to another business, third party, or affiliate for marketing or promotional purposes.
Changes to These Terms
We may modify these SMS Terms & Conditions periodically. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
For questions or assistance regarding SMS communications, please contact us using the contact information provided on this website.